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Privacy & terms

Last updated 10/02/2025

Privacy policy

1. Who we are

Epic Ordinary LLC, co-founded by Jordan Soliday and Samir Selmanović, is a narrative studio offering legacy storytelling, workshops, and consulting services.

Contact: support@epicordinary.com
Mailing address:
Epic Ordinary LLC
1601 29th St. Suite 1292, #1207
Boulder, CO 80301
United States

2. Information we collect

  • Contact details – name, email, phone, mailing address – used for scheduling sessions, workshop registration, and shipping keepsake books.

  • Story materials – recordings, notes, photos you choose to share – used for crafting your narrative.

  • Payment data – invoice numbers and amounts (via Stripe or bank transfer) – used for completing transactions.

  • Website analytics – browser type, pages visited, cookie data (Squarespace & Google Analytics) – used to improve site performance.

We collect only what you voluntarily provide or what is automatically captured by standard analytics tools.

3. How we use your information

  • Deliver and improve our services

  • Process payments and ship physical books

  • Respond to inquiries and support requests

  • Send occasional service updates (you may opt out anytime)

We do not sell or rent your data.

4. Sharing & disclosure

We share your information only with:

  • Trusted service providers (printing, shipping, payment processors) bound by confidentiality

  • Legal authorities when required by law

5. Your choices

  • Access/correct: Email us to view or update your data.

  • Delete: Request deletion (some records, like invoices, may be retained where legally required).

  • Cookies: Adjust browser settings to block cookies (site functionality may be limited).

6. Data security

We use industry-standard encryption, secure storage, and access controls. No method is 100% secure, but we strive to protect your data to the highest reasonable standard.

7. Children

Our services are not directed to anyone under 18. We do not knowingly collect personal data from children.

8. Changes to this notice

If we update these terms, we will post the revised version and change the “Last updated” date. Significant changes will be announced via email.

Website terms of use

1. Acceptance of terms

By accessing this site you agree to use it only for lawful purposes and in a manner that does not infringe the rights of Epic Ordinary LLC or others.

2. Intellectual property

All site content—including text, graphics, and process language—is © 2025 Epic Ordinary LLC unless otherwise stated. Legacy stories we create are owned by the recipient; we retain the underlying methodology.

3. Service overview

Epic Ordinary LLC provides storytelling services that are not therapy, legal advice, or financial advice.

4. Scheduling & payment

Project timelines, fees, refunds, and cancellation terms are detailed in each client’s Letter of Agreement (LOA).

5. Limitation of liability

Website information is provided “as is.” Epic Ordinary LLC is not liable for indirect or consequential loss from site use.

6. Third-party links

External links are provided for convenience; we do not endorse or assume responsibility for their content.

7. Governing law

These terms are governed by the laws of the State of Colorado.

Contact

support@epicordinary.com

© 2025 Epic Ordinary LLC